Privacy Policy
Your privacy is important and in line with current data protection regulations, this policy is designed to make you aware of how any information collated from you via your use of this website or at an appointment with your horse will be stored and used by Midlands Veterinary Physiotherapy.
Use Of This Website
Cookies
Cookies are text files placed on your computer to obtain certain limited standard internet and visitor behaviour information when your browser uses www.midlandsvetphysio.co.uk. This information is used to track visitor use of the website, to compile statistical reports on website activity and to help improve website functionality.
You can set your browser not to accept cookies and can also remove cookies from your browser. However, do be aware that by doing so, it can sometimes adversely affect the functionality of the site(s) you are trying to access.
You can find more information about cookies and removing them by visiting allaboutcookies.org or cookiecentral.com. This website uses cookies from both Weebly.com and from Google analytics. Further information on use of cookies and your choices can also be found in the pop-up message on the home page of this website, and from Google.
You can set your browser not to accept cookies and can also remove cookies from your browser. However, do be aware that by doing so, it can sometimes adversely affect the functionality of the site(s) you are trying to access.
You can find more information about cookies and removing them by visiting allaboutcookies.org or cookiecentral.com. This website uses cookies from both Weebly.com and from Google analytics. Further information on use of cookies and your choices can also be found in the pop-up message on the home page of this website, and from Google.
Information you submit via forms on the website
Any information you provide via completing any type of form on our website is securely encrypted and submitted first to Weebly.com. This is processed by them in line with their own data protection policies and procedures, which might include transference of your data to countries outside of the UK, before being passed to us. If you are not happy for this to happen with your data, you can choose simply not to submit data via these forms but instead only communicate directly with us at the contact details provided in the footer of this website. Weebly's own privacy policy can be viewed here for further information.
Links to other websites
Our website contains links to other websites. This privacy policy only applies to our website however. Therefore, if you follow any of the links provided to access other websites, you should refer to their own privacy policies.
Appointment Information
In the process of booking an appointment and at an appointment itself, we may collect various types of data from you about yourself and your horse(s) in order for us to provide you with our services.
- Contact details (addresses, phone numbers, email addresses etc.) will only ever be used for the purposes of administration, invoicing, sending out of exercise plans and/or reports, and arranging appointments. Such details will not be disseminated to other parties without your permission except where we might perhaps be legally required to do so.
- Details relating to your horse, their history, and the treatment they receive will be used to assist us in providing physiotherapy care for your horse. These treatment records remain the property of Midlands Veterinary Physiotherapy but records may be discussed with your veterinary surgeon where necessary in accordance with the professional requirements of our governing bodies. Please note that details of your horse's historic physiotherapy care might also be requested by your insurance company in the event of you making an insurance claim with them.
- We take the protection of your personal information seriously and have taken suitable and reasonable steps to protect the personal information we hold from misuse, loss, and any unauthorised access, modification or disclosure.
- Treatment records will be stored for a minimum of 7 years as required by our insurers and so you have the right to object to retention of such information at the first point of communication before any treatment commences. Following this minimum period from the last treatment date however, all of your details and records may be securely deleted upon request.
You can contact us at any time regarding the information we hold about you, to rectify or update your details, and/or to request deletion of your records once beyond the minimum period. This can be done by calling or texting 07753 747467, or by writing to [email protected].
Changes To Our Privacy Policy
We will keep our privacy policy under regular review and will place any updates on this web page. This privacy policy was last updated on 14th September 2021.
